# -*- mode: snippet -*-
# name: Confirmation Requested
# key: qconfreq
# --
Hi ${1:Customers Name},

Please let me know if the information provided above does not allow for the issue to be resolved. In the meantime I will be placing this case in a "Confirmation Requested" state. Please bear in mind that, should any further difficulties with this particular issue be encountered, a reply to this email will instantly bring the case to my attention.
 
We may send a survey to confirm that the case has been resolved. We would be grateful for any feedback specific to this issue, as well as on the overall experience with Tableau Technical Support.

Thank you for being a valued Tableau Software customer!