# -*- mode: snippet -*-
# name: Confirmation Requested 2
# key: qcr
# --
Hi ${1:Customers Name},

Given the information provided in my previous email, I am going to move this case into a confirmation requested status. To re-open this case, simply reply back to this email with information requested. Doing so will mark the case as active.
OR  =======================
If the information provided does not resolve the issue, please let me know by responding with additional information and a few details regarding why the solution above did not resolve the issue.

Case details may be reviewed by visiting your Customer Portal:
http://customer.tableausoftware.com/
 
This case may be chosen for a short survey. Please look for an email in the next few days regarding the survey. My managers would appreciate any feedback on this issue as well as the general Tableau Technical Support experience.
 
Thank you for being a valued Tableau Software customer!