# -*- mode: snippet -*-
# name: Pending 2
# key: qp2
# --
Following up on our recent communication on this support inquiry, I am setting this case to a "Pending Customer" status while the requested information is gathered.  This status will prevent me from sending daily reminders and you may respond to this email at your convenience.  A reply to this communication will notify me, and we will continue our investigation. To review the information needed, please take a look at the comments below my signature. 

If this issue is already resolved, please reply to this update and I will mark the case as resolved. 
 
Please check the Customer Portal to review your case details.
http://customer.tableau.com/
 
Thank you for being a valued Tableau Software customer!