# -*- mode: snippet -*-
# name: Resolved 1
# key: qr1
# --
Hi ${1:Customers Name},

Thank you for the update to this case. 

Given the information provided, I am going to move this case into a resolved status. 

To re-open this case, simply reply back to this email. Doing so will mark the case as active. 

This case may be chosen for a short survey. Please look for an email in the next few days regarding the survey. My managers would appreciate any feedback on this issue as well as the general Tableau Technical Support experience. 

Thank you for being a valued Tableau Software customer and I look forward to working with you again!