# -*- mode: snippet -*-
# name: HAR trace
# key: qhar
# --
To generate the HAR file for Chrome:
1)Open Google Chrome and go to the page where the issue is occurring.
2)Look for the Vertical three dots button on the top right corner and select More Tools > Developer Tools.
3)From the panel opened, select the Network tab.
4)Look for a round Record button ( Record button ) in the upper left corner of the tab, and make sure it is red. If it is grey, click it once to start recording.
5)Check the box Preserve log.
6)Click the Clear button ( Clear button ) to clear out any existing logs from the Network tab.
7)Reproduce the issue that you were experiencing before, while the network requests are being recorded.
8)Once you have reproduced the issue, right-click anywhere on the grid of network requests, select Save as HAR with Content, and save the file to your computer.
9)Upload your HAR file to Tableau Support.

Generate the Har file for Internet Explorer:
1)Open Internet Explorer and go to the page where the issue is occurring.
2)Press F12 on your keyboard(or click the gear icon > F12 Developer Tools)
3)Click the Network tab.
4)Reproduce the issue that you were experiencing before, while the network requests are being recorded.
5)Once done click the Save button.
6)Give the trace a filename and click the Save button which will save it as a .har file or .xml file.
7)Upload your HAR file to Tableau Support