# -*- mode: snippet -*-
# name: Event Viewer Logs
# key: qev
# --
Send us a copy of the logs from the Windows Event Viewer. To access the logs:
a. Click the "Start" button and type “eventvwr” (without the quotes) in the Search box (A link to full instructions for starting the event viewer can be found here: https://technet.microsoft.com/en-us/library/cc766401.aspx).
b. A window labeled Event Viewer will open.
c. If the "Windows Logs" folder is not expanded, double-click on the folder icon to expand it.
d. Right-click on "Application" and select "Save All Events As..."
e. Chose the "Event Log (*.evtx)" file type, name the file "Application" and enter a save location.
f. Repeat the above steps for "System" under "Windows Logs" (Right-click on "System" and select "Save All Events As..." ).
g. Send us both "Event Log (*.evtx)" files as reply to this email.